Management of Quality Assurance (Quality Assurance) at State Vocational High Schools (SMKN) (Multi-Site Study at SMKN 2 and SMKN 3 Banjarbaru)

Abstract

This study aims to determine the management of Quality Assurance (Quality Assurance) in two vocational schools, namely SMKN 2 and SMKN 3 Banjarbaru starting from planning, implementation, monitoring and evaluation. The type of approach used is a qualitative approach with a qualitative descriptive method. Data collection techniques using observation, interviews, and documentation. The results of the study indicate that (1) The total involvement of all elements of school management in the planning process will be able to realize the implementation of effective internal quality assurance. (2) The existence of official supporting documents (SK, SOP, Job Description and valid measurement instruments) will support effectiveness in implementation and supervision. (3) Availability of competent human resources who understand the main tasks or job descriptions will make the implemented program a success. (4) There is a commitment from all elements of management in producing good quality graduates as well. (5) Supervision that is focused on (input, process and output) and carried out in stages according to the position and level will be able to reduce errors or irregularities. (6) Evaluating activities sequentially through stages and carried out in stages according to position and level will facilitate the process of continuous improvement (Continuous Improvement). (7) Evaluation with Self and Peer Assessment will be able to reduce the quality gap. The conclusion of this research is quality Assurance Management (Quality Assurance) here at SMKN 2 and SMKN 3 Banjarbaru) has been going well enough to get better school quality.